If you’re a SunPower solar customer, you’ve likely caught wind of changes to your solar monitoring system. In 2024, SunPower filed for Chapter 11 bankruptcy, setting off a restructuring that’s now hitting customers where it counts. The big news? The mySunPower app and monitoring services are shifting to SunStrong Management—a change that’s reshaping how you keep tabs on your solar system. Here’s the rundown, how it impacts you, and what you can do next, straight from the team at Precis Solar.
What’s Changing?
SunPower’s mySunPower app—your go-to for tracking energy production, consumption, and system performance—is now managed by SunStrong as of January 29, 2025. Come April 15, 2025, many of its best features, like detailed production stats and performance insights, will require a subscription: $10/month or $100/year. Basic access (WiFi setup and firmware updates) stays free, but cellular-connected systems will need to switch to WiFi, which could mean extra steps for some.
This shift ties back to SunPower’s bankruptcy, which let them offload assets and promises—like the lifetime free monitoring many customers expected. Lease or PPA folks might still get monitoring through their agreements, but system owners are facing the brunt of this change.
How Does This Affect You?
It’s a curveball, no doubt. You signed up for solar expecting free, ongoing visibility into your system—now, it’s a subscription or a downgrade. Add in the potential hassle of switching to WiFi, and it’s no surprise customers are frustrated. Social media’s abuzz with folks feeling the sting of extra costs on top of their solar investment.
That said, this shake-up also opens doors to rethink how you monitor your solar power—and Precis Solar is here to guide you through it.
What Can You Do?
You’ve got options, and we’re ready to help you find the right fit. Here’s what’s on the table:
  1. Stay with SunStrong
    If the mySunPower app suits your needs, the $10/month subscription keeps you in the driver’s seat with full data access—great for optimizing your energy or tracking savings. Just make sure your WiFi’s ready by April 15 to stay connected.
  2. Try Free Alternatives
    Not keen on paying? Currents, an SREC platform, offers a free monitoring tool for SunPower systems, pulling historical production data without the fees. It’s simpler than mySunPower’s full package but gets the job done.
  3. DIY Monitoring
    Got a knack for tech? Home Assistant integrations with SunPower’s PVS5 or PVS6 hardware let you monitor locally—no subscriptions needed. It takes some elbow grease, but online guides make it doable.
  4. Reach Out to Precis Solar
    Unsure what’s best for your system? At Precis Solar, we’re all about precision solutions for your home. Whether it’s sorting out WiFi switches, weighing monitoring options, or boosting your solar ROI, just drop us a line or give us a call—we’re here for you.
The Bigger Picture
SunPower’s pivot to SunStrong mirrors a shift in solar: as companies evolve or stumble, free perks like monitoring are turning into paid services. It’s a reminder to stay proactive about your solar investment.
At Precis Solar, we’re committed to keeping your system working smarter, not harder. Questions about this change or your next steps? Contact us today—let’s make sure your solar stays precise and profitable.