FAQ2018-07-27T14:12:29+00:00

Frequently Asked Questions

Thinking of installing solar panels but have questions on how the process works? SunPower by Precis has compiled the most frequently asked solar installation questions and answers to help make the process even easier.

Frequently Asked Commercial Solar Questions

Will the utility company send me a check if I produce more power than I use?2017-12-28T14:16:25+00:00

Currently, if you produce more power than you use in any given month, the utility will bank that electricity and you can draw down that electricity credit for up to one year. However, a new policy may be forthcoming which allows the utility to buy back extra electricity.

Will solar panels increase the value of my home?2017-12-28T14:16:40+00:00

Absolutely! Depending on the location and appraised value of your home, solar panels can add as much as $15,000 to a home’s value.

How long can I expect your solar panels to last?2017-12-28T14:14:44+00:00

Panels typically last from 25-30 years with little loss in performance.

With solar panels, will I still have power if the utility power goes out?2018-06-22T10:43:09+00:00

Only if you buy an off grid system with battery backup. Precis Solar offers systems both with and without battery backup. Systems with battery backup are somewhat more expensive but they give you the peace of mind of never being without power.

What is the safety disconnect switch?2017-12-28T07:32:47+00:00

The AC safety (or disconnect) switch is a manual switch that can be used to disconnect a building’s electrical system from the solar electricity system.

What kind of solar panels will be installed?2017-12-28T14:19:30+00:00

The engineers at Precis are always studying the science of solar energy, as the field grows and technology changes. We only use the industry’s best solar products – Photovoltaic panels that have been proven to stand the test of time and weather any storm.

Are there still incentives available?2017-12-28T14:19:12+00:00

Yes! Currently there is a 30% Federal Tax Credit available. Incentives vary by your electric company, and are dropping as more rebates are reserved. If you are ready to take advantage of these incentives, then the time to act is now!

What are my financing options?2017-12-28T14:16:58+00:00

Precis Solar has a variety of financing options to offer, including $0 down leases, full-prepaid leases and other loan programs. Ask your sales representative which program is right for you!

How does the company select the financing partners & solutions offered? Do they receive incentives for promoting certain products?2018-02-12T02:15:27+00:00

There are a lot of solar financing options available today, everything from loans, to leases, to PACE and finally power purchase agreements. It is very common for solar companies to push a single financing product that makes them the most money even if it’s not in the customer’s best interest. You should be very cautious about any company that only recommends a solar lease or PPA as these are the most costly options available. At SunPower by Precis we are not incentivized by any of our financing options. SunPower by Precis works with you to identify your needs and recommend the most appropriate financing option that maximizes your solar savings.

Does the company have a large portfolio of commercial projects & a successful commercial division?2018-02-12T02:14:19+00:00

Does the company have a proven track record of successfully installing and maintaining commercial systems? A healthy solar installer has the expertise and resources to handle your commercial installation. SunPower by Precis is one of Southern California’s best commercial installers with customers such as many businesses and non-profit entities. Our commercial experience is also integrated into our residential best practices. We take pride in the level of service we provide to both our commercial and residential customers!

How does the company handle service requests & repairs?2018-02-12T02:12:04+00:00

If you install the right equipment in the right way then your solar system should operate without incident for many years. But, what if something does go wrong? If it ever does, you want a company that has a dedicated and experienced service department that can quickly diagnose and resolve issues in the field. SunPower by Precis has a dedicated service department and we make every effort to correct any issue in the shortest amount of time possible.

Has the company been around longer than their workmanship warranty & will they be able to honor it?2018-02-12T02:11:35+00:00

Nearly every solar installer offers a 5-10 year workmanship warranty but that is only as good as the company behind it. How long has the company been installing solar power systems? Are they financially stable and do they have a business that will last? With nearly 40 years of experience, thousands of installations and healthy fundamentals, we are one of a very few solar contractors in Southern California that have been in operation longer than our warranties. SunPower by Precis will be there when you need us.

Does the company keep an inventory of panels, inverters & racking on hand?2018-02-12T02:10:49+00:00

The solar industry has a storied history of supply shortages. A reputable solar company should have 8-12 weeks of inventory. If they don’t, it might be an indication that they don’t have enough work or they suffer from weak cash flow. SunPower by Precis maintains a large, well-stocked warehouse. We ensure that our residential and commercial customers are never inconvenienced.

How does the company determine what equipment to offer and have they informed you of any loop holes in the warranties?2018-02-12T02:09:55+00:00

At SunPower by Precis, we don’t just design and build your system, we also monitor and review our installations to make sure they are saving our customers money. With more than 3,000 systems installed, we possess a depth of unmatched experience in Southern California. We know what works, we know what doesn’t work and we know what to look out for. For example, did you know nearly every panel manufacturer other than SunPower will make you pay to package and ship the module to them if you have a warranty claim? They may also have “marine environment” exemptions that void their warranties! SunPower guarantees 92% production in the 25th year and covers the costs to remove, ship, replace and reinstall your panels if there is ever a problem.

Is the company providing you with the latest & most reliable technology? Are the manufacturers based in the U.S.?2018-02-12T15:37:54+00:00

Not all solar equipment is created equal. The quality of the equipment and installation will determine your long-term reliability and savings. Don’t get fooled into saving a little money upfront on lesser quality equipment only to have your system fall short of expectations in future years. We are proud to offer SunPower panels and were handpicked by SunPower as their Master Dealer in Southern California because of our customer service record, installation quality, employee training and long history of success. SunPower by Precis offers the world’s best solar panels installed by Southern California’s best installation team.

What license(s) & level of insurance do the subcontractors have? Will the company guarantee that subcontractors will not lien your home?2018-01-03T12:16:04+00:00

If the company selling you a system can’t install the system then why would you work with them? If they are going to subcontract your installation do you really know who you’re working with? It is absolutely necessary that you get copies of every subcontractor’s license and insurance certificates before signing a contract so you will be protected under the subcontractor while the work is being performed. Additionally, in California every subcontractor has the right to lien your home and even foreclose on the property if they are not paid in full by the prime contractor. You should require, without exception, an “Unconditional Lien Release” from the company selling you a system before any work is performed.

Is the company using subcontractors? If so, who are they & why can’t the company self-perform their work?2018-02-12T02:07:16+00:00

Solar sales and marketing companies will trick you into thinking they do everything when they’re really just selling your contract to a construction company for a commission. If they can’t self-perform your install it is likely because they do not have the resources, personnel, expertise or equipment necessary. And, if they’re subcontracting your installation you are legally covered by the subcontractor’s license and insurance. Do not sign a contract without a written guarantee that the company will not subcontract your install. If they are going to subcontract the install require that they provide the subcontractor’s license and insurance information before signing. At SunPower by Precis, we self-perform all of our work because it is the right way to do the job.

What level of insurance does the company have in place to protect you?2018-02-12T02:06:45+00:00

SunPower by Precis is covered by $2,000,000 of general liability insurance, $1,000,000 of automobile insurance, $1,000,000 of workers compensation insurance and we can provide our customers with copies of our insurance certificates before we start any work. It is your responsibility to make sure that all of your contractors and subcontractors have sufficient insurance coverage to protect you and your home. Do not allow any contractor or subcontractor to start work without providing proof of insurance.

Is the company a General B Contractor? If so, are they hiring at least two subcontractors?2018-01-03T12:16:05+00:00

General B contractors are able to market and sell solar electric systems ONLY if they subcontract the installation to a C-10 Electrician or C-46 Solar and a C-39 Roofing contractor. If not, the General B contractor is violating state law and your insurance provider can deny any claims.

What contracting license(s) does the company have & what is the status of that license?2018-01-03T12:16:05+00:00

To protect yourself you must absolutely check to see if the company you’re working with is licensed with the Contractor’s State License Board, in good standing and legally able to sell and install a solar power system. You can check your contractor’s license at cslb.ca.govDo not allow any contractor or subcontractor to start work without providing proof of their active license.

Does the company focus solely on solar installations or is solar a side business?2018-02-12T02:05:14+00:00

As solar has become more popular it seems like every contractor is hanging an “and solar” sign behind their name. These companies rarely have the necessary certifications, training or knowledge to provide high quality service and reliable systems to their customers. We have been solely focused on solar electric systems since 1979 and provide customers with leading edge technology installed by our own employees who are certified experts.

Has the company been profitable for the last 5 years, do they have any debt and how healthy is their balance sheet?2018-01-03T12:16:05+00:00

Choosing a financially stable company is critical because your system will last more than 25 years and you want someone to be there to service or maintain your investment if necessary. We have been profitable for the last 5 years, carry no debt, with a healthy balance sheet and have been supporting our customers for nearly two decades. You can bet we’ll be around when you need us and we’re often called to service systems installed by companies no longer in business.

Where is the company’s headquarters, do they have a suitable facility & will they let you visit?2018-02-12T02:04:53+00:00

There are more than 2,000 solar installers in California and on average they sell less than a system a month, operate on shoe-string budgets and don’t make it to their fifth anniversary. You’ll only find a few doing it as long as we have and with a full-service facility strategically located in the Temecula Valley we are well positioned to service and support any home or business owner in Southern California. Visit our office anytime to meet the teams and see products in our inventory

Is the company an established contractor with full design-build capabilities or do they focus primarily on sales?2018-02-12T02:01:36+00:00

The solar industry has its fair share of sales and marketing companies trying to get rich by signing as many contracts as possible. These sales shops are great at selling systems but rarely have design/build experience and typically sell your system to another contractor for a commission. You end up not knowing who you’re actually working with or who is going to service and maintain your system if there’s a problem. We handle every step of the process, self-perform all of our work and have been supporting thousands of customers for nearly 40 years.

Is the company reviewing my electrical usage, future needs & budget to customize a system?2018-01-03T12:16:05+00:00

We take a consultative approach on every job and work with the customer to clearly understand their electrical usage, future needs, and site requirements. We work with our customers to understand their needs and only then provide the appropriate options so they can make an informed decision about their best option.

How Does The Company Approach Employee Training?2018-02-11T20:21:32+00:00

Quality and safety come first in everything we do. This is why we self-perform all of our work. We are a SunPower Master Dealer which requires that all of our solar advisors, designers and installers achieve and maintain advanced level training certifications. All of our employees have been with us for years and are certified solar experts.

How Many Solar Systems Has The Company Sold & Installed In Southern California?2018-02-11T20:20:18+00:00

Many companies only sell systems, some only install and some, like us, do everything in house and do it very well. We have helped thousands of home and business owners save with solar, making us one of Southern California’s leaders in systems installed.

How Long Has The Company Been Installing Solar Systems?2018-02-11T20:10:19+00:00

The Precis Group of companies was established in 1988, though the company has been involved in the solar industry since 1979 under our original name of B&P Solar of San Diego. Our parent company is Precis Development, Inc. and we are a proud SunPower® Master Dealer, offering the best technology, design, and craftsmanship backed by a knowledgeable and experienced team. We provide efficient solar panel consultation, design, engineering, and installation services for residential and commercial applications throughout Southern California.

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